Great Staughton Surgery, 57 The Highway, Great Staughton, Saint Neots, Cambridgeshire, PE19 5DATel: 01480 860770
In order to improve and maintain communication with patients and the local community, the Surgery has an established patient group. The Patient Participation Group (PPG) are volunteers who give their time to work alongside the Practice to help and represent the Patients.
The group operate on a number of levels:
The PPG help represent patient interests into the Health Service and the Surgery with attendance at 4 meetings each year, aimed at cascading information and updates relating to services within the NHS.
Each year the Patient Group and Surgery staff arrange a number of social events to help raise money for new equipment and facilities at the surgery, such as blood pressure machines in the waiting room, and baby changing facilities for new Mums. Events include Easter and Christmas raffles, a Summer event and October Flu Clinic with information from local support services and organisations. The Patient Group sell raffle tickets (for the Patient Equipment Fund) and have cake sales in aid of the East Anglian Air Ambulance.
Through this and other fundraising events, the PPG have been able to improve the surgery facilities, update equipment and improve the general wellbeing for our Patients visiting the surgery.
The meetings also have information sessions, where groups such as Dementia Friends and Medical Detection Dog staff and volunteers outline their services. If you'd like us to invite a specific support group to a meeting, please contact Loraine Harris, the Practice Manager on 01480 860770.
The PPG and surgery staff hope you will feel this is a valuable community group as well as a personal benefit for patients and staff, and look forward to receiving patient suggestions, help and support regarding improvements which can be made, which can be made using the Friends and Family feedback forms in the waiting room. Please look out for our raffles and fundraising events, which are advertised within the Surgery, newsletters , on the website and on posters across surrounding villages.
If you would like to come to our next meeting, please contact the Practice Manager, Loraine Harris on tel: 01480 860770 or email email@example.com.
Finally, if you have a complaint or an issue with a Doctor or Nurse or member of the team, but feel uncomfortable with a direct approach, the Patient Group can protect your anonymity and still progress your grievance.
PP DES Annual Report 2014
Patient Group Action Plan (Annex D) 2015
PRG Survey Action Plan Feb 2012
PRG Action Plan March 2013
PRG Survey Action Plan 2014
NHS England has published the latest GP Patient Survey Results - please click here to access these results.
We would like to know how we can improve our service to you and how you perceive our surgery and staff.
To help us with this, we are setting up a virtual patient representation group so that you can have your say. We will ask the members of this representative group some questions from time to time, such as what you think about our opening times or the quality of the care or service you received. We will contact you via email and keep our surveys succinct so it shouldn’t take too much of your time.
We aim to gather around a hundred patients from as broad a spectrum as possible to get a truly representative sample. We need young people, workers, retirees, people with long term conditions and people from non-British ethnic groups.
If you are happy for us to contact you occasionally by email please click the link below to open the sign-up form and complete all the fields.
Complete the Patient Group Sign-up Form Online
If you prefer, you can download the sign up form as a pdf document, print it out, complete it and return it to the practice.
Download the pdf version of our sign up form
We will be in touch shortly after we receive your form. Please note that no medical information or questions will be responded to.
Many thanks for your assistance
The information you supply us will be used lawfully, in accordance with the Data Protection Act 1998. The Data Protection Act 1998 gives you the right to know what information is held about you and sets out rules to make sure that this information is handled properly.
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