DISPENSARY NOTICE - August & September 2018
Due to staff shortages, we're unable to provide the normal service within the dispensary.
If you're collecting repeat medication, please ask Reception to help you. We apologise for any inconvenience this may cause.
NHS GP Patient Survey 2017
NHS Patient Survey 2017 More than one million patients across England have ranked their GP surgery in an NHS poll - and we have been named among 7th out of over 7,300 surveyed. NHS England asks patients every year to rate their GP surgeries on everything from the ease of getting an appointment to how much trust they place in their GP.
Great Staughton Surgery came first in Cambridgeshire and seventh in England, with 100 per cent of patients giving the surgery a ‘good’ experience rating.
All of the patients said their Doctor listened to their problems and 99 per cent said their GP spent enough time with them. An impressive 97 per cent were also satisfied with waiting times.
Practice Manager Loraine Harris said “The practice team is proud of its commitment to provide patients with the highest quality care, which is friendly and accessible. Our ethos is to provide a patient experience as we would like to receive ourselves.”
A huge thank you to all of our patients who completed the Survey!
For the full article within the Cambridge News, click on the link below:http://www.cambridge-news.co.uk/news/cambridgeshire-best-nhs-gp-surgery--13295999
We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.
Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.
Partners in Care
Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership ethos extends further as our active patient group is here to ensure patient needs and the practice team head in the same direction.
Access & Facilities
There is a disabled parking space in front of the surgery. The building is accessible for wheelchairs / mobility scooters, has accessible toilet facilities and a baby changing area. We have a community room available if you’d like to breast feed your baby in private, please ask at reception if you would like to use this facility.
The Surgery has two wheelchairs available for short term loan to patients on request at reception.
Please let a member of staff know if you would like to use our hearing loop in an appointment with a doctor or nurse.
If you are partially sighted and would like us to contact you using large font letters or by email only, please let Reception know.
Are you a Carer?
Please see our new 'Advice for Carers' page - using the link below for lots of information and support groups.
Carers page - http://www.great-staughton-surgery.co.uk/info.aspx?p=16
Advice for young patient (including Young Carers)
This page is designed to give advice to our young patients who may not know how and what services we can provide.
Young person page link (further information section below): http://www.great-staughton-surgery.co.uk/info.aspx?p=2
(Site updated 13/08/2018)